Frequently Asked Questions

Everything you need to know about your MiLi electronics and orders.

What is the standard shipping time for MiLi products?

Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days domestically, while international shipping may take 7-14 business days depending on the destination.

Do MiLi electronics come with a warranty?

Yes, all our electronic devices and accessories include a 12-month limited warranty that covers manufacturing defects from the date of purchase.

What is your return policy for open-box items?

We offer a 30-day return window. If the item is opened, it must be returned with all original packaging, cables, and manuals to be eligible for a full refund.

Are MiLi chargers compatible with both iOS and Android devices?

Most of our charging solutions are universal. We offer MFi-certified cables for Apple devices and high-speed USB-C options for Android and other modern electronics.

How can I track my order once it has been shipped?

Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.